Best Paying Jobs In Consumer Services
When it comes to consumer services jobs, it is considered that they are not high-paying jobs and do not have much room to grow. It is because, often, such jobs do not require a specific college degree. Contrary to this popular opinion, you can make good money by working in the customer service industry.
The customer service industry of the US is worth hundreds of millions of dollars and consists of 450,000 single and multi-location establishments. Despite a decline in the overall employment rate, there are 400,000 job openings for consumer representatives annually.
There are many jobs for people with the right skills who want to help others. You can find a best paying jobs in consumer services at all experience levels with excellent opportunities for growth up to the supervisory management level.
Whether you are looking for an entry-level job or a senior role, in this article, we will describe some of the best-paying jobs in customer services industry.
let’s see the best jobs in consumer services that’s pay.
Highest Paying Jobs In Consumer Services
Although the average salary of a consumer representative is $36,920 per year, many positions in the industry pay significantly more.
Let’s have a look at these jobs:
1. Account Coordinator
Average salary: $44,122 per annum
An account coordinator is a customer representative who typically assists high-level account officers with administrative help. Their duties include providing customer service support to senior staff, data entry, creating contracts, coordinating between accounts and media departments and compiling account records.
It is an entry-level accounting job, so the basic requirement for this job is a high school degree. However, it is helpful if you have a college degree in business administration.
Moreover, your experience in accounts and sales will strengthen your job application as an account manager.
2. Patient Care Coordinator
Average salary: $44,889 per annum
Patient coordinators work in healthcare facilities such as hospitals, clinics or rehabilitation centres. If you want to apply for this job, you must know about care plans and treatments a patient may need and be able to provide them with plans that benefit them financially and medically.
Patient coordinators must also regularly monitor the treatment to check the progress and determine if any alterations to the patient plan are required.
Another role of the patient care coordinator is to educate patients and their families about the treatment they will be receiving so they are ready for what they are about to go through. If you want to apply for a job as a patient coordinator, you must have a college diploma or course in medical coordination and be highly efficient at managing tasks, people and time.
3. Client Relations Specialist
Average salary: $44,588 per annum
The main job of a client relationship specialist is to understand their customers and understand the latest trends of what clients need to maximize the sale of their company.
They help clients get out of problems by reaching them through different mediums. They must find the best ways to improve customer satisfaction by matching them to the most compatible product or service.
A large number of client relation specialists have college degrees. However, securing this job with a high school diploma is possible. To be a client relation specialist, you must have command of communication skills and traits of a people person.
4. Service Advisor
Average Salary: $53,696 per annum
Service advisors must handle administrative tasks at car dealerships or vehicle repair shops. They act as a bridge between vehicle mechanics and customers to serve and maintain the cars.
Their duties include scheduling periodic maintenance appointments and dealing with repair finances.
They work to ensure that customers’ vehicles are in working condition. The minimum requirement to apply for this job is a high school degree. A degree in automotive mechanics and experience in the vehicle industry will boost your chances of getting this job.
5. Concierge
Average Salary: $48,788 per annum
A concierge usually works at the front desk of a hotel, resort or inn. They have to attend to the hotel’s guests and fulfil all their needs. In addition, they have to ensure that all the guests are as comfortable as possible during their stay.
The concierge is also responsible for reservations, booking restaurants for entertainment, welcoming guests or showing the guests around.
You do not need any specific degree to become a concierge. However, diplomas or courses in hospitality or communication can help you get this job.
Experience in customer service jobs and willingness to work with a team are important qualities needed for the work of a concierge.
6. Help Desk Analyst
Average Salary: $55,598 per annum
A help desk analyst is responsible for solving technical issues and ensuring that the IT systems of a company keep running smoothly. They must deal with hardware and software problems for the company and the clients.
Furthermore, they are responsible for cybersecurity and all the updates of the systems with new instalments when required. If you want to apply for this job, you need a computer science degree and customer service experience.
7. Client Services Manager
Average Salary: $57,301
Client service managers are an essential part of customer support in an organization. They are responsible for setting standards for customer service and dealing with customer inquiries. In addition, they have to conduct reviews on client satisfaction and maintain customer relationships.
They have to make plans and make strategies to bring in new customers. To get a job in the client service sector, you need a bachelor’s degree, preferably in business, with strong people and organisational skills.
8. Technical Support Representative
Average Salary: $57,335 per annum
Tech support representatives usually work in IT services companies like internet service providers. They usually work remotely or offsite in the call centres and are concerned with fixing customer issues while troubleshooting to create a smooth customer experience.
Along with these responsibilities, they deal with financial transactions and refunding to customers when needed. If you want to work in this industry, you only need a high school diploma and efficient communication and service skills.
9. Front Desk Manager
Average Salary: $71,897 per annum
A front desk manager works in a hotel and trains and instructs front desk employees on their duties. The front desk staff includes concierges, clerks, and help desk workers. They also handle client issues of higher severity that concierges cannot handle.
Sometimes, they also carry out front desk duties such as managing reservations and bookings. To apply for the front desk manager job, you need a high school graduate degree and management and problem-solving qualities.
10. Member Services Representative
Average Salary: $54,253
Member services representatives are responsible for dealing with members’ or clients’ feedback, guiding them through the membership process, and discussing their queries with high authorities in an organisation with a membership-based model.
These associations usually work with gyms, insurance companies and country clubs. They also describe to the client about benefits of membership and sell the most profitable membership plan.
If you want to work as a member services representative, you need a high school degree with great communication skills and experience in the customer service sector.
What Are Customer Service Jobs?
Consumer service jobs focus on customers and assist them by responding to their complaints and queries. The representatives of consumer services provide customers with all the information they need about services or products. They also take orders and process refunds and returns.
With an efficient team of consumer representatives, organisations can boost their sales and retain customers. Your consumer representatives help your customers understand your organisation’s products or services.
Is Customer Services a Good Career Path?
Usually, when you think about customer service, the first thought that comes to your mind is sales, hospitality or retail. Although some jobs have a negative stigma, they provide great opportunities to explore new worlds and work your way up. Meanwhile, you will gain invaluable skills.
If you have a passion for helping others and can deliver results with a customer-focused attitude, then consumer service jobs can be your perfect career path. Always remember that with a lot of hard work and consistency, you can be successful in any field, whether it is customer service or any other.
Final Thought - Jobs In Consumer Services
Upon examining the highest-paying jobs in consumer services positions in the United States, it becomes apparent that this industry offers numerous lucrative opportunities.
Additionally, compared to other professions, the entry requirements for consumer service positions are typically less stringent, making it a viable option for young people looking to advance in their careers. Customerr service roles can also serve as a means for individuals to earn additional income.
Furthermore, many companies offer comprehensive training and development programs for their customer service staff, providing them with the tools and knowledge to excel in their roles and progress. It makes customer service a viable pathway for those looking to climb the corporate ladder and advance in their careers.
The best-paying jobs in consumer services require increased customer interaction, such as customer success managers, sales managers, financial advisors, patient care coordinators, and client relations specialists. These jobs offer high salaries due to their importance in maintaining client relationships and driving revenue, ultimately benefiting the consumers.
Account officers and financial advisors guide individuals and businesses in managing their finances and investments. In return, they are rewarded with handsome compensation. Average salaries for account coordinators and financial advisors usually range between $50,000 to $75,000 annually, but high-performing advisors can earn more than that.
The educational requirement may vary depending on the job nature and department, but most roles may require a bachelor’s degree. Furthermore, strong communication skills and the ability to build and maintain relationships with clients are essential requirements for success in consumer services.
Yes, consumer services jobs provide opportunities for career growth. Consumer services professionals can move to higher-paying positions, take management or leadership roles, or specialize in particular areas. All of these options may offer the potential for increased salaries, career advancement, and personal satisfaction.
In addition to salary, consumer service jobs often come with other benefits, including performance bonuses, health insurance, retirement plans, and opportunities for professional growth and advancement within the company. These benefits improve the overall compensation and job satisfaction for consumer services professionals.
